About the Customer
The customer is a seasoned aerospace and defence technology company providing end-to-end solutions in the government, defense, and commercial sectors. They supply agile technology in more than 100 countries bringing in an annual revenue of $19B.
Challenges/Problems Procurri Solved
With 4 facilities located along the American east coast that needed to keep operations running without disruption, the client was seeking a third-party maintenance partner capable of supporting over 200 legacy Cisco Nexus 5548 & 5596’s while greatly reducing maintenance costs.
The customer initially contacted the OEM for support, but their maintenance costs were prohibitively high. The customer consequently approached Procurri through one of our reliable partners. Not only did they need support at a reduced cost, but it was also paramount to keep the devices on premises as they supported a number of critical applications.
Procurri reduced support costs by 40% compared to OEM
To address the client’s challenges of supporting legacy switches on-premises, Procurri implemented a comprehensive maintenance solution that spans multiple years at data centers in Melbourne, FL, Suitland, MD, Wallops Island, VA, and Fairmont, WV. By leveraging our extensive expertise and resources, Procurri has successfully reduced support costs by 40% compared to the OEM.
Our solution not only provides significant financial savings, but also ensures consistent and reliable support, ensuring that the client’s legacy systems remain operational and efficiently maintained. This allows core business objectives to continue without interruption.
Why Procurri?
The customer recognized that Procurri was the best option for several key reasons. Our representative’s exceptional responsiveness played a crucial role in building trust and ensuring seamless communication. Additionally, Procurri’s competitive pricing provided a compelling financial advantage, while our comprehensive Third-Party Maintenance offerings aligned with the customer’s specific needs, delivering robust support for their legacy systems.
By partnering with Procurri, the customer has successfully overcome their maintenance challenges, benefiting from our cost-effective and reliable support that ensures their critical applications continue without disruption.
