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Case Study: Managing Global Cross-OEM Legacy Assets

Success stories

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Our customer based in the US provides 86% of the fortune 500 with software and services to help them collect, protect, analyze and optimize their data so they can make smarter decisions, manage risk and minimize expenses.

Client Requirements

With 2,600+ legacy assets located in multiple data centers around the globe, our customer needed a global third-party maintenance partner capable of supporting multiple OEMs and significantly reducing maintenance contract costs.

Scope of Work

  • Provide multiple-year maintenance across multiple data centers and across multiple countries (US, China, India)
  • Support 2,600+ legacy data center assets across multiple brands like IBM, HP, Dell, EMC, NetApp, and Brocade
  • Various professional services, IT Lifecycle services, and reverse logistics.

Results

  • Delivered cost savings of 60+% compared to OEMs
  • Streamlined client’s global infrastructure management process allowing them to manage assets in different countries from one vendor touch point
  • Providing ongoing capacity & performance upgrades for legacy assets
  • Successfully completed data center moves, as well as, multiple service engagements for data erasure, data destruction, and asset disposition.