Teradata Managed Services: Empower Your Data Warehouse with Procurri and Natrinsic
Experience unparalleled support and optimization for your Teradata environment with Procurri and Natrinsic’s game-changing Managed Services. Our high-touch, proactive approach ensures peak performance and system stability for your Teradata appliances, backed by the expertise of the world’s best Database Administrators, Level 3 software & hardware engineers, field service engineers, and technical account managers. With support available 24×7 in over 90 countries, access to remote Teradata experts, on-site field service technicians, and proactive system health checks, we guarantee a certainty of outcome. Extend the useful life and value of your Teradata platform today.
Key Features:
- Fast, 24×7 Phone Support in over 90 countries.
- 4-hour and Next Business Day on site Response SLAs.
- On-site field service engineers for prompt resolution.
- Remote Teradata DBA support for comprehensive assistance.
- Whole-system break-fix service to ensure uninterrupted operations.
Service Characteristics:
- Response SLAs tailored to your specific needs.
- Availability of dedicated hardware spares for each appliance.
- Support for all Teradata models.
- Access support channels via our portal, phone, or call-home integration.
- System Health Checks:
As part of our Teradata Managed Services, Natrinsic provides proactive system health checks on a quarterly or monthly basis. These concise and visually rich reports offer valuable insights into your system’s well-being, enabling you to stay ahead of any potential issues.
Partner with Procurri and Natrinsic to unlock the full potential of your Teradata environment. Contact us today to embark on an optimized data warehousing journey.
| Teradata Appliance Model | Class | Sales Discontinuation | EOSL Date |
|---|---|---|---|
| Teradata Data Warehouse 1650 | 9163 | 7/2/13 | 7/2/19 |
| Teradata Data Warehouse 1700 | 9177 | 11/9/15 | 11/9/21 |
| Teradata Data Warehouse 1800 | 9193 | 3/30/21 | 3/30/24 |
| Teradata Data Warehouse SAS720 | 1611 | 12/31/15 | 12/31/21 |
| Teradata Data Warehouse 2580 | 9157 | 1/31/12 | 1/31/17 |
| Teradata Data Warehouse 2650 | 9163 | 12/1/12 | 12/1/18 |
| Teradata Data Warehouse 2690 | 9164 | 1/3/14 | 1/3/20 |
| Teradata Data Warehouse 2700 | 9170 | 8/1/14 | 8/1/20 |
| Teradata Data Warehouse 2750 | 9218 | 4/6/15 | 4/6/21 |
| Teradata Data Warehouse 2800 | 9192 | 7/31/17 | 7/31/23 |
| Teradata Data Warehouse 2850 | 9193 | 3/30/18 | 3/30/24 |
| Teradata Data Warehouse 4600 | 9162 | 12/5/12 | 12/5/18 |
| IntelliBase 1.0 | 9194 | 10/31/18 | 10/31/24 |
| IntelliBase 2.0 | 9194 | 12/31/19 | 12/31/25 |
| Teradata Appliance Model | Class | Sales Discontinuation | EOSL Date |
|---|---|---|---|
| Active Enterprise Data Warehouse 6650 | 9165 | 5/30/13 | 5/30/19 |
| Active Enterprise Data Warehouse 6680 | 9165 | 12/5/12 | 12/5/18 |
| Active Enterprise Data Warehouse 6690 | 9174 | 5/30/13 | 5/30/19 |
| Active Enterprise Data Warehouse 6700C | 9175 | 9/11/15 | 9/11/21 |
| Active Enterprise Data Warehouse 6700H | 9175 | 11/14/14 | 11/14/20 |
| Active Enterprise Data Warehouse 6750H | 9219 | 11/9/15 | 11/9/21 |
| Active Enterprise Data Warehouse 6750X | 9219 | 11/9/15 | 11/9/21 |
| Active Enterprise Data Warehouse 6800H | 9221 | 3/30/18 | 3/30/24 |
| Active Enterprise Data Warehouse 6800C | 9221 | 3/30/18 | 3/30/24 |
| IntelliFlex 1.0 / 1.1 / 2.0 | 9185 | 3/30/18 | 3/30/24 |
| IntelliFlex 2.1 | 9185 | 6/30/21 | 6/30/27 |
| IntelliFlex 2.1.1 / 2.5 | 9185 | current | n/a |