Independent support of IT infrastructure, covering network, storage, and server technologies
Key Benefits
Effectively monitors fan speed, temperature, power, battery, CPU, and hard drive status for prompt resolution of hardware issues
Receive instant alerts for hardware health changes, ensuring rapid issue resolution and enhanced environment maintenance
We continuously monitor bandwidth, availability, and response time to ensure optimal performance
Continuous server monitoring, from hardware to applications, improves our data center environment management
The service features include comprehensive monitoring across servers, storage, and networks, ensuring optimal performance and uptime. This encompasses tracking server uptime, CPU and memory utilization, storage capacity, network availability, and hardware status such as temperatures and fan status. Additionally, services include performance monitoring, WAN link status evaluation, and OS monitoring with remediation measures like OS patch management and firmware upgrade notifications. Moreover, there’s a dedicated service delivery manager, a 24/7 technical service desk, and transition/onboarding teams to facilitate seamless integration. Quarterly Service Activity Reviews ensure ongoing performance evaluation and improvement.